Company Description

Overview

SPANX isn’t your average company. We revolutionized an industry by challenging the status quo and putting the customer first. You might know the story: our founder, Sara Blakely, who needed the right thing as a base layer to feel 100% in white pants, so she cut the legs off a pair of tights and Spanx was born. The spark of that origin is the fuel for our future. We grew up in shapewear. But we’ve graduated. For 25 years (yep, we're old enough to rent a car now), we've been experimenting, innovating, and occasionally banging our heads against the drawing board. And we will never stop obsessing about what women who are out there doing their thing deserve. Because we are those women. And we’re honored to create on behalf of us all.

We make elevated essentials with confidence built in. Essentials for layering underneath or wearing out loud, for “just-between-us” and “where'd you get that?” For everything you've got planned (and don't). Because what you put on can change how you show up. And if its' not working for you, it's got no place in your closet. Or on your body. Creating items that’ll make you feel great is a matter of the heart—and the lab. In every Spanx product is technology we design and build to highlight, complement, and form your look, just the way you like it. SPANX design and technology help make sure what you see in the mirror reflects that feeling of feeling your best (you know the feeling?). We are a high-growth, innovative and ambitious company and we are embarking on an exciting trajectory of both digital and international expansion.

Job Description

About the role

Spanx is looking for a customer-focused, data-driven, and detail-obsessed Senior Manager of Site Merchandising to join our E-Commerce organization. Sitting within the Site Merchandising team, this role is responsible for optimizing the digital experience and driving growth within our largest categories.

This person will play a key role in shaping how we present and position our iconic categories. They’ll lead the development and execution of strategies to enhance product discovery, drive conversion, and bring our brand stories to life. This person will serve as the primary liaison between Merchandising, Product Marketing, Brand, and Creative for the on-site Intimates experience and will oversee one direct report.

This role is based in our Atlanta headquarters, requires weekly in-office work Tuesday-Thursday, and reports into our Senior Director, Ecommerce Site Merchandising.

You’ll love it because you will…

• Own and manage the digital merchandising strategy, ensuring storytelling, collections, and navigation are cohesive, elevated, and optimized for business goals
• Collaborate cross-functionally with Merchandising, Product Marketing, Brand, and Creative to bring new launches, key campaigns, and seasonal strategies to life on-site
• Continuously analyze and optimize category pages, product sequencing, filters, and site search results to improve discoverability, conversion, and AOV
• Use data and insights to identify customer pain points and category opportunities, then translate findings into actionable site updates or tests
• Partner with the Digital Product and UX teams to identify and implement enhancements to the site experience, particularly for sizing tools, fit education, A/B testing and site personalization
• Own and maintain a detailed calendar of site updates and launches
• Manage and mentor direct reports, helping them prioritize, grow, and deliver strong results
• Conduct regular audits of the competitive landscape and stay up to date on trends in the DTC ecommerce space

Qualifications

We require...

• 7+ years of experience in site merchandising, ecommerce, or digital retail
• Proven track record of optimizing digital experiences to drive engagement and sales
• Strong understanding of ecommerce platforms, merchandising tools, and analytics platforms (e.g., Google Analytics, Shopify, etc.)
• Experience working closely with creative, brand, and merchandising teams to execute storytelling online
• Comfortable using data to identify insights, develop hypotheses, and run A/B tests and personalization experiments
• Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously
• Proven people management and development experience
• Passionate about the customer and deeply curious about how they shop, click, and buy
• Leadership: Ability to delegate tasks based on skills, empowers, and motivates for high performance, sets clear expectations, monitors progress, and coaches for development
• Collaboration: Accepts and appreciates other people; demonstrates courtesy and compassion; supports, encourages, and thanks others; consults, listens, and understands others; promotes diversity and builds morale, team cohesion, and collaboration
• Strategic Thinking: Thinks broadly and considers important issues that impact success today and in the future; develops strategies to achieve critical outcomes; proactively seeks opportunities to introduce change
• Planning and Organizing: Sets objectives that align with team and organizational goals; develops plans, commits to timelines, and uses time effectively; anticipates, allocates, and monitors resources to deliver work requirements; documents job information
• Initiative: Tackles demanding goals enthusiastically; seeks out progressively more difficult assignments and roles; proactively identifies and acts on opportunities and improvement areas; accomplishes work autonomously; strives to outperform others

Additional Information

Spanx is proud of our continued Progressive People Practices…

• Company Healthcare Plan: $0.00 out of pocket (Employee only benefit)
  Fertility testing and treatment are included in Spanx’s medical plans, even without the diagnosis of infertility.
• Parental Leave Policy: Primary caregiver receives 16 weeks AND will have the option to work a half-time schedule (20 hours per week) for up to four additional weeks with full-time (40 hours per week) pay.
• Mental Health Days:10 days
• 401K: Matched up to 4% with immediate vesting.
• PTO & Company Holidays: PLUS two full weeks of companywide closures (one in the Summer; one between Christmas and NYE)
• Flex Friday: Year-round half-day Fridays!

All your information will be kept confidential according to EEO guidelines.