Company Description

Overview
SPANX isn’t your average company. We revolutionized an industry by challenging the status quo and putting the customer first. You might know the story: our founder, Sara Blakely, who needed the right thing as a base layer to feel 100% in white pants, so she cut the legs off a pair of tights and Spanx was born. The spark of that origin is the fuel for our future. We grew up in shapewear. But we’ve graduated. For 25 years (yep, we're old enough to rent a car now), we've been experimenting, innovating, and occasionally banging our heads against the drawing board. And we will never stop obsessing about what women who are out there doing their thing deserve. Because we are those women. And we’re honored to create on behalf of us all.

We make elevated essentials with confidence built in. Essentials for layering underneath or wearing out loud, for “just-between-us” and “where'd you get that?” For everything you've got planned (and don't). Because what you put on can change how you show up. And if its' not working for you, it's got no place in your closet. Or on your body. Creating items that’ll make you feel great is a matter of the heart—and the lab. In every Spanx product is technology we design and build to highlight, complement, and form your look, just the way you like it. SPANX design and technology help make sure what you see in the mirror reflects that feeling of feeling your best (you know the feeling?). We are a high-growth, innovative and ambitious company and we are embarking on an exciting trajectory of both digital and international expansion.

About the role

The role of Director, E-Commerce Site Merchandising will own the strategy, management, and execution of merchandising global DTC sites with the goal to elevate our brand, hit product sales goals, optimize conversion rate, and consistently improve the customer experience. This role will manage 3-5 people.

Successful candidates will embody a balance of ‘art and science’ skills, producing best-in-class online shopping experiences. A strong aesthetic eye and understanding of fashion retail is a must. This individual should possess a high level of ownership to the role and be able to manage dynamic day-to-day optimizations while also thinking strategically about business goals and how to plan ahead to achieve them. They should have experience being highly cross-functional and be comfortable providing a strategic point-of-view to make decisions in the best interest of the customer, the business, and of their team.

Job Description

You’ll love it because you will…

• Oversee the planning and management of global digital e-commerce content & merchandising, including designed site modules, product detail content and product sort order.
• Lead a team of highly efficient site merchandisers, who obsess over daily optimizations and large-scale site improvements alike by deeply understanding product/category positioning, the fashion-retail online market and our internal reporting and testing.
• Serve as the key Site Merchandising partner to Merchandising, Brand, Creative, Growth Marketing, and Digital Product
• Analyze and report on site metrics, using insights to identify opportunities and chase them down in partnership with Merchandising.
• Continue to build an organization that drives business growth, including but not limited to creating best-in-class digital experiences for each product category.
• Partner closely with our creative team to request, ideate, and give feedback on creative assets needed to support site revenue goals.
• Work with our Growth Marketing team to understand where traffic is being driven and how to deliver a seamless, conversion-driven experience on site
• In partnership with Digital Product, contribute to a culture of continuous innovation to identify new ecommerce capabilities including researching and gathering information on competitive offerings and best in class digital experiences

Qualifications

We require…

• 7-10 years experience in E-Commerce: site/digital merchandising, merchandising, content management
• Experience in the fashion/beauty verticals
• Fast and nimble; thrives in reacting to real-time information
• People management experience required
• High level of ownership
• Excellent communicator and strong relationship building skills
• Naturally organized and process-oriented
• Expert in optimizing a website using content (designed banners, search/navigation, and product sort) and best-in-class functionality (automation, data architecture) to sell product
• Highly analytical and data-driven
• Rigorous attention to detail
• Experience with Google Analytics or equivalent
• Scrappy and creative thinkers welcome!

Additional Information

Spanx is proud of our continued Progressive People Practices…

• Company Healthcare Plan: $0.00 out of pocket (Employee only benefit)
  Fertility testing and treatment are included in Spanx’s medical plans, even without the diagnosis of infertility.
• Parental Leave Policy: Primary caregiver receives 16 weeks AND will have the option to work a half-time schedule (20 hours per week) for up to four additional weeks with full-time (40 hours per week) pay.
• Mental Health Days: 10 days
• 401K: Matched up to 4% with immediate vesting.
• PTO & Company Holidays: PLUS two full weeks of companywide closures (one in the Spring; one between Christmas and NYE)
• Flex Friday: Year-round half day Fridays!