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Director of Retail, North America



New York, NY, USA
Posted on Saturday, May 25, 2024

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped over one million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.

We have offices in San Francisco and San Diego for those who prefer hybrid or office settings and employee hubs, including New York City, Boston, Los Angeles, Seattle, and more.

We are looking for a Director of Retail, North America to provide leadership, direction, and resource stewardship to the Oura retail sales function in North America.

We are looking for a Director of Retail, North America who will provide leadership, direction, and resource stewardship to the Oura retail sales function in North America. As a senior sales leader, the Director of Retail is accountable for, driving existing key accounts, identifying new market opportunities, term negotiations, overall sales performance, and for aligning sales objectives with firm business strategy. The ideal candidate will have extensive experience in retail sales management, a deep understanding of the consumer hardware market, and a proven ability to lead high-performing sales teams.

What you will do:

  • Retail Sales Strategy:
    • Align the sales organization’s objectives with firm business strategy through active participation in Oura’s strategic planning, sales strategy development, forecasting, sales planning, and budgeting.
    • Identify and capitalize on market opportunities to drive sales growth and market share.
  • Sales Performance Management:
    • Set and achieve sales targets and KPIs for retail channels across North America.
    • Monitor sales performance, analyze trends, and adjust strategies as necessary to meet and exceed targets.
    • Proactively assess existing sales organization support investments, including MDF/CO-OP, Conditional/Unconditional Rebates, Merchandising and Administrative support.
  • Channel Management:
    • Build and maintain strong relationships with key retail partners, including major electronics retailers, department stores, and specialty stores.
    • Negotiate and manage contracts, pricing, and promotional activities with retail partners.
  • Team Leadership:
    • Lead, mentor, and develop a high-performing retail sales team, fostering a culture of excellence and accountability.
    • Provide guidance and support to sales managers and representatives to enhance their performance and career development.
  • Market Insights and Reporting:
    • Conduct market research to stay abreast of industry trends, competitive landscape, and consumer behavior.
    • Provide regular reports and insights to senior leadership on sales performance, market conditions, and strategic recommendations.
  • Cross-Functional Collaboration:
    • Work closely with marketing, product development, and supply chain teams to ensure alignment and support for retail sales initiatives.
    • Collaborate on the development and execution of marketing campaigns and product launches to maximize retail impact.