Director, Amazon
New York, NY, USA
The Role
The Director of Amazon will lead Nécessàire’s Amazon channel, owning the full P&L and long-term strategic vision for the Amazon marketplace. This leadership role is responsible for setting the channel direction, managing and developing a dedicated team (including one direct report, Amazon Specialist, and one DSP Freelancer), and driving continued acceleration of revenue, profitability, and brand equity on Amazon. The ideal candidate is a strategic operator with deep Amazon expertise, strong leadership instincts, and a passion for scaling premium beauty brands.
WHAT YOU’LL DO
Channel Leadership & Strategic Vision
- Own the vision and multi-year roadmap for one of Nécessàire’s key sales channel, setting ambitious goals for revenue, market share, and profitability.
- Identify and capitalize on emerging trends and market opportunities to drive brand visibility, channel dominance, and sustained competitive advantage.
- Serve as the executive voice for Amazon internally, partnering with Brand, Creative, Operations, and Finance to align channel strategy with broader business objectives.
- Lead, coach, and develop a high-performing Amazon team, including direct management of one Amazon Specialist and oversight of one DSP Freelancer.
Product Optimization & Content Management
- Ensure all product listings are optimized for Amazon’s search algorithm, including best-in-class content, images, and SEO.
- Manage and optimize the product catalog, including new product launches, A+ content creation, and enhanced brand content.
- Monitor and resolve any issues related to product listings, account health, and customer feedback
Performance, Analytics & Executive Reporting
- Analyze sales performance and customer data to identify trends, insights, and areas for improvement.
- Deliver executive-level reporting on channel performance, translating complex data into clear strategic recommendations for leadership.
- Utilize Amazon analytics tools to track performance, optimize campaigns, and drive data-informed decision-making.
Advertising & Promotions
- Define and oversee the full advertising strategy across search, DSP, and video, directing our Amazon Advertising Agency and managing a dedicated DSP Freelancer to maximize performance and efficiency.
- Develop and execute promotional campaigns to drive traffic, increase conversion rates, and enhance customer loyalty.
- Monitor and adjust advertising budgets to maximize ROI and achieve sales targets.
Inventory & Supply Chain Management
- Work closely with the Operations and Demand Planning teams to ensure accurate forecasting, inventory management, and in-stock levels.
- Monitor and manage Amazon FBA inventory, ensuring optimal stock levels to meet demand while minimizing excess inventory.
Customer Engagement & Feedback
- Monitor and respond to customer reviews, feedback, and inquiries, leveraging insights to improve product offerings and customer experience.
- Implement strategies to increase positive reviews and ratings, building a strong brand reputation on Amazon.
QUALIFICATIONS
- 8+ years of experience in eCommerce, with deep expertise in Amazon management, preferably within the beauty or consumer goods industry.
- Proven track record of driving growth and profitability on Amazon, including expertise in Amazon Seller Central and Amazon Advertising.
- Strong analytical skills, with the ability to interpret data, generate insights, and make data-driven decisions.
- Proficient in MS Excel and Amazon analytics tools (e.g., Helium 10, Jungle Scout).
- Proven leadership experience, with demonstrated ability to manage, mentor, and develop direct reports and contract resources.
- Excellent executive communication and stakeholder management skills, with the ability to influence cross-functionally and present to senior leadership.
- Passionate about the beauty industry, eCommerce, and staying ahead of market trends.
About Nécessaire
Necessaire believes in less, but better.
At Necessaire we design personal care – The Necessary (™) – that supports our health and wellness. We use our business to make a positive environmental impact everywhere we can. Necessaire is a Certified B Corp, Certified Climate Neutral, Certified Plastic Neutral, How2Recycle Verified and a 1% For The Planet Member.