We're looking for an energized, community-driven, and operationally sharp Studio Manager to lead one of our yoga studios and set the standard for what a world-class experience looks and feels like. This isn't a clipboard-and-checklist role — it's a culture-defining one. You'll own the studio floor, shape the teaching team, drive membership growth, and be the reason students keep coming back.

If you've spent your career quietly thinking "I could make this studio something special" — we want to hear from you.

Is This You?

• Is community your competitive advantage? You don't just manage a space — you build a room people belong to. You know your regulars by name, you make first-timers feel like they've been coming for years, and you respond to a critical online review with the same care you'd give a face-to-face conversation.

• Do you lead from the floor? You're not above the work. You set the tone, you show up, and your presence, whether you're greeting a new student or coaching a front desk hire, is what the whole experience is built around.

• Did your experience on the floor build your obsession with the details? You've lived the student experience, which means you know exactly what a dropped towel, a flickering light, or an off-playlist song does to a class. That context is your superpower.

• Do you get uncomfortable with "good enough"? You see an inefficient schedule, a dip in retention, or an unanswered voicemail and immediately start solving. Improvement isn't a project, it's a habit.

• Are you fluent in culture but conversational in data? You can inspire a room of instructors in the morning and spend the afternoon mining for trends that tell you exactly where to focus next.

Do you believe a great class is worth a thousand marketing emails? You know the best membership tool you have is the experience happening inside your four walls, and you protect it accordingly.

What You'll Do

Studio Operations & Facilities

• Own the day-to-day operations of the studio end-to-end; scheduling, facilities, staff, and client relations; ensuring every touchpoint reflects a premium, consistent brand standard

• Keep the studio clean, safe, well-stocked, and operationally ready every single day; oversee supplies, props, and retail inventory, and coordinate restocks and deliveries

• Flag and coordinate maintenance needs, repairs, and facility improvement projects before they become problems

• Ensure policies and protocols are communicated consistently and upheld across the entire team

Membership Growth & Client Relations

• Drive customer acquisition and retention by mining data to identify trends, build strategy, and increase long-term client satisfaction and studio traffic

• Manage client communications across email, voicemail, in-studio interactions, and online reviews and social media, responding with professionalism and care that reflects the studio's values

• Handle escalated client issues with empathy and resolution, turning a frustrated member into a loyal one

• Create unique campaigns and promotions that differentiate the studio from competitors and continue driving revenue

Community & Partnerships

• Build and nurture partnerships with local businesses, organizations, and individuals to plan private events, group bookings, and collaborative programming

• Plan and execute special classes, and support studio programming initiatives, align this with the ethos and vibe of :gather and MUD\WTR as a whole. This isn’t just yoga in the park, workshops, pop-ups, and seasonal activations…what else can we do?

• Foster a warm, inclusive studio culture across volunteer staff, paid staff, and instructors that consistently reflects the studio's mission, vision, and values

Team Leadership & Development

• Hire, train, and coach “front desk” team members to deliver top-tier customer service on every shift

• Support instructor onboarding, communication, and class quality, ensuring teachers feel supported and students feel the difference

• Build and maintain the weekly class schedule, managing substitutions with minimal disruption and maximum community continuity

• Develop a cohesive culture across all studio roles where standards are clear, feedback flows freely, and people do their best work

Reporting & Insights

• Track and report on studio-level metrics; attendance, sales activity, retention, and client experience, and translate findings into clear insights for leadership

• Use data to inform scheduling decisions, membership strategy, and community programming, connecting what the numbers say to what the studio needs

What You Bring

• Experience in yoga studio management, fitness operations, or a comparable leadership role in a service-driven, community-focused environment

• Comfort with MindBody or similar studio management software; you know how to pull a report and know what to do with what you find

• Demonstrated ability to build and develop teams

• Strong operational instincts: you understand scheduling, inventory, facilities, and the levers that keep a studio running smoothly

• A genuine talent for client relations; written, verbal, and everything in between

• Exceptional communication skills: you can deliver a difficult coaching conversation and rally a room in the same afternoon

• A bias toward accountability, community, and continuous improvement in everything you build

• Passion for the yoga community and a belief in what a well-run studio can do for the people inside it, they take class, we create a community.