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Director, People Partners

Maven Clinic

Maven Clinic

People & HR
New York, NY, USA
Posted on Saturday, January 6, 2024
Maven is the world’s largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven’s award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause. Employers and health plans trust Maven’s end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Founded in 2014 by CEO Kate Ryder, Maven has raised $300 million in funding from top healthcare and technology investors including General Catalyst, Oak HC/FT, Sequoia, Dragoneer Investment Group, and Lux Capital.
An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
  • TIME 100 Most Influential Companies (2023)
  • CNBC Disruptor 50 List (2022, 2023)
  • Fast Company Most Innovative Companies (2020, 2023)
  • Built In Best Places to Work (2023)
  • Fortune Best Workplaces NY (2020, 2021, 2022, 2023)
  • Great Place to Work certified (2020, 2021, 2022, 2023)
  • Fast Company Best Workplaces for Innovators (2022)
  • Built In LGBTQIA+ Advocacy Award (2022)

Maven Clinic is looking for a director-level People Partner for our Operations and G&A teams. This person will be responsible for the success of employee engagement and team performance through people programs and manager support. As Maven is continuing to grow, an objective, direct, and empathetic people partner is critical to create an environment where everyone can be supported and do their best work. The ideal candidate for this role is adept at building strong relationships at all levels, a proven metrics-driven operator, and someone with a bias for action.

As the Director, People Partners, you will:

  • Support the Operations and G&A organizations by developing and executing people strategies that align with your client groups’ business strategies
  • Deliver people programs, including (but not limited to) performance management, compensation review, manager training, employee workshops and engagement surveys
  • Serve as the right hand to VP and C-suite Executives by providing regular strategic counsel and guiding them as they lead their teams through change
  • Coach and develop leaders at all levels in the organization and demonstrate your objectiveness and empathy as you work with employees
  • Act on insights you gain from people data to drive engagement and a high-performance culture within your client groups and across Maven
  • Create and implement progressive talent strategies to address retention and development needs
  • Build structures and processes that help us work more efficiently and sustainably with an eye toward operating at scale
  • Continuously iterate on people programs based on feedback from your client groups and the rest of the company, and identify areas where we can build and deliver new company-wide programs, and follow through on your ideas
  • Become a trusted resource and great example by establishing credibility through your actions and interactions with Mavens
  • Mentor up-and-coming People leaders on our team by sharing your experience and expertise, and lead by example with managing competing priorities, navigating complex people situations, and developing trusted relationships with senior leaders
  • Partner with Recruiting to help drive a great experience for candidates and a streamlined onboarding experience
  • Work closely with other cross-functional teams, including (but not limited to) People Operations, People Experience, Internal Communications, Finance, and Legal to ensure clear roles and responsibilities and efficient processes

We’re looking for you to bring:

  • 8+ years of experience in Human Resources Business Partner, People leadership, or equivalent business operations roles
  • Proven success partnering with executive-level leaders to help them achieve their goals
  • Exceptional relationship-building and influencing skills and ability to establish rapport, quickly build credibility, and engage in executive-level partnerships
  • Strong analytical and problem-solving skills
  • Excellent communication skills in all forms that exhibit your objectiveness, empathy, patience, and diplomacy
  • An entrepreneurial drive, ability to create order from chaos, and willingness to roll up your sleeves to directly solve challenging problems

Helpful experiences and skills (if you don’t have them, it’s not a dealbreaker!):

  • Direct work experience supporting non-exempt teams
  • Deep experience in employment law and compliance

For candidates in NYC, CO, or CA, the base salary range for this role is $202,000-$225,000 per year. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits & Perks:

We are reimagining what a supportive workplace looks like, from the inside out. On top of standards such as employer-covered health, dental, and insurance plan options, and generous PTO, we offer an all-of-you, inclusive approach to benefits:

  • Maven for Mavens: access to the full platform and specialists, including care for everything from mental health, reproductive health, family planning, pediatrics.
  • Whole-self care through wellness partnerships
  • Weekly breakfast, lunch, and get-togethers
  • 16 weeks 100% paid parental leave, flexible time upon return, and $1.5K/mo for 2 months, new parent stipend (for Mavens who've been with us at least six months)
  • Udemy, annual professional development stipend, and access to a personal career coach through Maven
  • 401K matching for US-based employees (immediately vesting)

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.