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Legal Operations Manager



Legal, Operations
Posted on Saturday, April 20, 2024

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.

Legal Operations Manager

We’re looking for a Legal Operations Manager to join Alma’s quickly scaling team. Reporting to the Associate General Counsel, this role will work closely with all members of the legal team to support and drive operational excellence, enabling the legal team to operate more effectively and efficiently.

The ideal candidate is not only excited about refining the legal operations function at a high-growth startup, but also feels strongly about building positive relationships across the business. The candidate must also be hands-on and comfortable and skilled at managing day-to-day workflows, providing strategic direction, and project and contract management.

What you’ll do:

  • Develop, implement, and oversee efficient legal operations, encompassing metrics reporting, dashboarding, contract lifecycle management, and workflow management
  • Design, manage, and facilitate legal enablement tools for use by internal business stakeholders, including but not limited to, templates, legal playbooks, and FAQs
  • Draft legal contracts, correspondence and other documents
  • Manage the legal team budgeting process
  • Project manage critical projects in collaboration and partnership with internal business stakeholders
  • Prepare, monitor, and track legal department objectives. Create metrics and trends on key data points aligned to the legal team’s key objectives and strategic plan, as well as overall department effectiveness and efficiency

Who you are:

  • You have 5-7 years of in-house experience in legal operations and contracts management.
  • You have at least 1 year of hands-on knowledge of technology systems, including contract lifecycle management system implementation, technology training, and system maintenance.
  • You have experience using Asana or similar project management tools to drive the efficiency of legal departments.
  • You have strong communication and collaboration skills, with a focus on translating business requirements into automated system tasks and workflows. A flexible approach to adjust and scale in response to evolving business requirements.
  • You have an interest in becoming proficient in other tools used to support in-house legal teams, including tools utilizing cutting-edge technologies.


  • We’re a remote-first company
  • Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA and HSA plans
  • 401K plan (Roth and traditional)
  • Monthly therapy and wellness stipends
  • Monthly co-working space membership stipend
  • Monthly work-from-home stipend
  • Financial wellness benefits through Northstar
  • Pet discount program through United Pet Care
  • Financial perks and rewards through BenefitHub
  • EAP access through Cigna
  • One-time home office stipend to set up your home office
  • Comprehensive parental leave plans
  • 11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
  • Flexible PTO

Salary Band: $130,000 - $160,000

Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.