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RN Case Manager



Multiple locations · Antelope Valley-Crestview, WY, USA · Glendale, OH, USA · Virginia Beach, VA, USA · Orange County, CA, USA · San Fernando, CA, USA · palmdale, ca, usa · San Bernardino, CA, USA · California, USA · san gabriel, ca, usa
Posted on Tuesday, September 12, 2023

Guaranteed is a care company that makes tough moments easier. By blending at-home treatment with cutting-edge technology, we’re here to deliver care how you want it. Guaranteed is backed by some of the best investors in the game (including: BrandProject, Precursor, Springbank Collective, Lakehouse and Cake Ventures) and have raised $6.5 million in seed funding - one of the largest seed rounds for a Black female solo founder.

Our goal is to provide tech-enabled hospice services in a hybrid setting: best in class in-person and telemedicine care. Our care providers are highly-trained healthcare professionals focused on support, comfort, and dignity. We are obsessed with providing for patients and families and want to change the cultural conversation around death.

Who You Are

  • You are obsessed with patient-experience and delivering excellence in care, support, and comfort through technology.

  • You are driven, in work and in life, by your compassion for people.

  • You believe the US Healthcare system is deeply problematic and inequitable, and you want to help architect a solution.

  • You are always learning new things from your friends, you colleagues, your communities, and the world.

  • You thrive when building alongside diverse teams, opinions, and cross-discipline roles.

  • You are more than comfortable in a 0 to 1 startup. You manage yourself as well as anyone else and you love iterating quickly.

Who We Are

  • We are equally obsessed with patient-experience, and also caregiver-experience, family-experience, and care provider-experience. We strive to support everyone affected by death.

  • We are compassionate by nature.

  • We dream of healthcare systems that are more equitable and more human - and we work everyday to make them that way.

  • Medicine often ignores end of life care - we don’t. We talk about death. We talk about dying, about grief, about losing our patients and losing our loved ones.

  • We love teaching what we know and bringing humility to what don’t.

Location: Glendale, California (Office), Specifically servicing the following areas: West LA, San Fernando Valley, South Bay, Central LA, and Orange County

Job Type: Full Time

Compensation: At Guaranteed, we aim to offer equitable and competitive compensation that demonstrates the value we place in our employees and our appreciation for the work they perform; the base salary range for this role is likely to fall between $48 to $62 per hour, plus a full range of benefits. We also offer up to $20k sign on bonus for full-time candidates.


Guaranteed is seeking to add passionate and empathic Hospice Nurses to our growing Hospice Care Teams across the Los Angeles region. At Guaranteed, our Registered Nurse sees the value of hospice care in alleviating pain and suffering; and, more so, to support our patients in having a dignified death. Our Nurses aim to provide excellence in care and support for end-of-life patients and their families.

As a Hospice Nurses, you will plan, organize and direct hospice care with emphasis on communal health education. You will build upon organizational resources to plan and direct services to meet the needs of individual and families within their homes and communities.

Job Responsibilities

  • Complete an initial, comprehensive and ongoing comprehensive assessment of patient and family to determine hospice needs

  • Develop a care plan that establishes goals, based on nursing diagnosis and incorporates palliative nursing actions. Includes the patient and the family in the planning process

  • Initiate appropriate preventive and rehabilitative nursing procedures. Administers medications and treatments as prescribed by the physician in the physician’s plan of care

  • Assist the patient and their families with health care instructions and the activities of daily living to facilitates the patient’s efforts toward self-sufficiency and optional comfort care

  • Complete, maintain and submit accurate and relevant clinical notes regarding patient’s condition and care given; and communicates this information with community health related persons to coordinate the care plans

  • Additional Duties

    • Attend the Interdisciplinary Group Meeting bi-weekly

    • Participate in on-call duties as defined by the on-call policy

    • Ensure arrangements for equipment and other necessary items and services

    • Supervise ancillary personnel and delegates responsibilities when required

    • Actively participates in quality assessment performance improvement teams and activities

    • Complete virtual visits, as needed

Skills and Toolset You’ll Need to Bring

  • Knowledgeable in caring for the terminally ill and performing tasks such as administering medication and providing emotional support

  • A compassionate nature and excellent interpersonal skills

  • Self-directed and able to work with minimal supervision

  • Experience teaching patients and caregivers self-care techniques, medication administration, and dietary instructions in concert with the interdisciplinary group of care providers

  • Background in providing continuity of care in cooperation with hospice interdisciplinary group to meet the physical, spiritual, and emotional needs of the patient and caregivers

  • Excellent observation, verbal and written communication skills, problem solving skills, basic math skills; nursing skills per competency checklist

  • Desire to assumes responsibility for personal, professional, and practical skill growth and development through attendance and participation in continuing education and in-service classes

Relevant Experience

  • Bachelor of Science in Nursing (BSN) and current RN license and CPR certification

  • Minimum of two years’ experience as a professional nurse, at least one of which is in the area of home care or hospice is required

  • Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order

  • Physical conditions:

    • Ability to handle prolonged standing or walking

    • Ability to lift, position and/or transfer patients

    • Ability to lift supplies and equipment

    • Ability to complete considerable reaching, stooping bending, kneeling and/or crouching

    • Visual acuity and hearing to perform required nursing skills

  • Acts as Case Manager when assigned by Clinical Supervisor and assumes responsibility to coordinate patient care for assigned caseload

  • Management experience is preferred; responsible for supervising hospice aides and the LVNs

  • Experience conducting virtual visits is a plus

Guaranteed is a proud Equal Opportunity Employer. We recruit, train, and compensate our team members based on their qualifications. We want to hear from you regardless of your race, religion, national origin, sex, gender identity, sexual orientation, disability, age, veteran status, or any other applicable legally protected characteristics.

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