About You

You’re a tech enthusiast with a passion for problem-solving and streamlining processes. You enjoy working in a fast-paced environment where you can support and empower your colleagues through technology. You’re naturally detail-oriented and adaptable, able to juggle multiple tasks without losing focus. Your proactive and collaborative work style makes you a perfect fit for a dynamic, evolving company like Goop, where innovation and teamwork are at the forefront.

About The Role

As the Junior IT Coordinator at goop, you will play a crucial role in supporting the company’s IT operations. Reporting to the Director, IT Services & Operations, you’ll work closely to ensure smooth technical operations across all departments. This role is essential to ensuring the team’s day-to-day work is fully supported by the necessary technology and infrastructure. While this is a part-time position, your contributions will help keep goop’s workflows running efficiently, ultimately supporting the company’s overall goals.

Responsibilities include:

• Provide hands-on technical support for software and hardware issues within the team.
• Troubleshoot and resolve network, connectivity, and security issues promptly.
• Assist with onboarding and offboarding employees, ensuring proper setup of accounts and devices.
• Monitor IT systems for performance issues and address them proactively.
• Support larger IT projects, such as system upgrades and implementations, to improve company-wide efficiency.

Qualifications & Experience

• Basic knowledge of IT systems, networks, and software troubleshooting.
• Proficiency with Microsoft 365, Windows and macOS operating systems and common software applications.
• Ability to prioritize tasks effectively and work efficiently in a part-time capacity.
• Strong communication skills to assist team members with varying levels of technical understanding.
• Experience with IT ticketing systems is a plus but not required.
• Enthusiasm for learning new technologies and contributing to the growth of the company.

FAQ

• Compensation: $30-35/hour + Equity. This is a part-time (20 hours/week), non-exempt role. Please note that this range represents the low and high end of the anticipated base salary range for the Los Angeles, CA based position. Goop, in good faith, reasonably expects to pay the position within this salary range. Goop provides the salary range in compliance with all applicable federal, state and local laws. The actual base salary will depend on numerous factors such as: experience, training, knowledge and skills, and if the location of the job changes.
• Benefits: Generous health benefits package, fertility benefits and paid parental leave.
• Perks: “goopcation” paid company summer break, generous goop discounts, special offers with brand partners, access to custom lifestyle resources and events, and a beautiful workspace in Santa Monica
• Work Philosophy: At goop we believe that creativity, innovation and camaraderie are essential to our business, our culture and our employee’s growth and development. With our Hybrid Work Policy, we are committed to promoting collaboration, productivity and employee well-being by maximizing the benefits of both in-person and remote work. We are in office Tuesdays and Thursdays, as well as Mondays for those within a 15-mile radius of our Santa Monica office.