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Part-Time Keyholder, goop Mauna Lani



Waimea, HI, USA
Posted on Saturday, May 25, 2024

About The Company

Gwyneth Paltrow launched goop from her kitchen as a homespun weekly newsletter. It’s grown a lot since then; goop is a lifestyle platform encompassing curated products and content about beauty, wellness, fashion, food, and home. Pioneering the contextual commerce platform, goop allows readers to shop with meaning. goop is one of the rare places on the web where food, shopping, and mindfulness collide—where the ever-evolving intent is to make every choice count. We’re all resource-strapped, so goop hopes to surface the very best experiences, recipes, products, and advice.

About You

You have a passion for cultivating clientele relationships and developing a deep knowledge and appreciation of the goop brand and aesthetic. You are curious by nature and have an affinity for interacting with customers and anticipating their needs. You enjoy the luxury environment and are excited to immerse others in it.

About the Role

As a Keyholder, you are responsible for delivering on the goop client expectations, and growing the clientele through strong client relationships developed through understanding the community in which the store is located. You are confident in cash reconciliation as well as opening and closing the store on a rotational basis. You strive to not only hit your personal sales goals but are excited to play an integral leadership role in the store meeting and exceeding their goals as well. Passionate, eloquent, and confident, you create the goop environment.

Responsibilities include:

  • Create a warm and welcoming in-store environment, while maintaining instore visual standards.
  • Maintain an effective clientele book, understanding surrounding community & catering to the demographic of potential clients.
  • Learn the details of the product assortment and successfully communicate the finest details to clients, both current and new.
  • Able to handle transfers and return to vendors, while filing necessary paperwork.
  • Handle in store RTVs, damages, etc. when necessary.
  • Handle weekly bank deposit as necessary.

Qualifications & Experience

  • 2-4+ years of retail experience, preferrable within a luxury environment.
  • Strong interpersonal and communication skills, both written and verbal.
  • Ability to perform effective selling techniques to achieve sales and repeat business.
  • Basic computer skills and familiarity with the Microsoft Suite.
  • Physical requirements: lift / carry / move 40lbs. minimum including fixtures and product.
  • Ability to work a flexible schedule including holidays, overnights, and weekends to meet the needs of the business.


  • Compensation: $18.50/hour + Equity + commission plan. This is a part-time, non-exempt position. Please note that this range represents the low and high end of the anticipated base salary range for the Waimea, HI based position. Goop, in good faith, reasonably expects to pay the position within this salary range. Goop provides the salary range in compliance with all applicable federal, state and local laws. The actual base salary will depend on numerous factors such as: experience, training, knowledge and skills, and if the location of the job changes.
  • Benefits: Generous health benefits package, fertility benefits and paid parental leave.
  • Perks: Generous goop discounts, special offers with brand partners, access to custom lifestyle resources and events

goop is an Equal Opportunity Employer. goop does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. All information provided by the applicant is collected, stored and processed in accordance with the terms of our CCPA Notice for Job Candidates. Job Disclosures: No applicant disclosures related to physical requirements or ADA-related considerations are relevant for this role