Disruptive
Care
Consumer
Connection &Staff SRE Engineer
Function Health
Americas · United States · Canada · Remote
Posted on Jul 3, 2025
Staff SRE Engineer
Americas - Remote • US - Remote • Canada - Remote • Mexico - Remote • LATAM - Remote
DevOps
Remote
Full-time
About Us:
Function was founded with a singular focus: empower you to live 100 healthy years. We’re doing that by using the best available technology to make sure people don't suffer or die a preventable death. Function has been recognized as one of Fast Company’s Most Innovative Companies of 2024, and is venture-backed by Andreessen Horowitz (a16z). Hundreds of thousands of members have joined Function to take control of their health. We are growing our team and seeking out world-class talent that deeply believes in our mission to positively impact global health, has a relentless bias toward action and a growth mindset. Function fosters a collaborative and dynamic environment, where every day we are building the future.
Role Overview:
We are seeking a highly skilled and innovative Staff SRE engineer to join our dynamic team at Function. The ideal candidate is a technically strong, security‑minded problem‑solver who operates production systems with a calm, data‑driven approach, proactively improves tooling, and communicates effectively across teams while continually leveling up their own skills and those of the organization. This person must be able to drive change at the organizational level, cross-collaborate effectively & influence stakeholders, and navigate complex organizational dynamics.
We need a seasoned engineer who is meticulous, self-motivated and thrives in a fast-paced environment. As a key member of our tech team, your expertise will be vital in shaping the future of our systems as we scale. This role is perfect for someone energetic, talented, and deeply committed to our mission of revolutionizing health technology.
Applicants seeking an easy job, a big corporation, a slow pace, or predictable 9-to-5 hours need not apply. This role requires energy, talent, and a genuine passion for Function’s mission.
Primary Responsibilities:
As a Staff SRE Engineer at Function, you will be entrusted with a pivotal role in our DevOps/SRE department, with key responsibilities including:
Automate Software Delivery
- Build and maintain robust CI/CD pipelines (e.g., GitHub Actions, Jenkins, Argo CD) that integrate automated testing, security scanning, and one‑click rollback to accelerate safe releases.
Operate Production Infrastructure
- Provision, configure, and manage secure, highly‑available cloud (AWS, GCP, Azure) and on‑prem environments with Infrastructure as Code (Terraform, Pulumi, or CloudFormation).
Observe, Troubleshoot & Remediate
- Instrument systems with metrics, logs, and traces (Prometheus, Grafana, Datadog, OpenTelemetry); own the on‑call rotation, rapidly diagnose incidents, and drive blameless post‑mortems.
Optimize Performance & Cost
- Continuously assess latency, capacity, and cloud spend; tune applications and scale containerized workloads (Docker, Kubernetes) to meet SLAs while controlling costs.
Continuously Improve Tooling & Process
- Research, evaluate, and standardize new tools or practices that boost reliability, security, or developer velocity; automate toil wherever it appears.
Collaborate & Coach
- Partner with software, QA, and security teams to embed DevOps/SRE best practices; create clear documentation and share operational knowledge.
Troubleshoot Complex Distributed Systems
- Investigate and resolve hard-to-diagnose issues in microservices architectures, data pipelines, and event-driven systems. Leverage deep knowledge of system internals, dependency graphs, and failure modes to trace problems across services, regions, and layers. Use tools like OpenTelemetry, distributed tracing, and log correlation to pinpoint root causes and restore service health quickly.
Must‑Have Skills & Experience:
Identify the essential qualifications, skills, and experiences required for the role.
- Experience: 12+ years in production SRE/DevOps or related software‑engineering roles, with a significant portion in a leadership capacity within a startup/high growth and/or big tech environment. This should include hands-on experience alongside team management.
- Cloud: Deep hands‑on expertise with at least one major provider (AWS, GCP, or Azure), covering networking, IAM, and managed services
- Infrastructure as Code: Proficient with Terraform (preferred) or similar IaC tooling; experienced in module design, remote state, and policy‑as‑code
- CI/CD & Automation: Proven ability to design declarative pipelines and automate build, test, deploy, and rollback workflows
- Containers & Orchestration: Strong knowledge of Docker image design and Kubernetes operations (Helm, controllers, service meshes)
- Observability & Incident Response: Practical use of monitoring, logging, and tracing stacks; comfortable leading incident bridges and post‑incident analysis
- Version Control & Collaboration: Fluency with Git workflows, code review culture, and clear written/verbal communication
- Programming & Scripting: Proficiency in at least one language (Python, Go, or Bash) to automate tasks and build small services
- Mindset: Self‑starter who is proactive, curious, and relentlessly focused on eliminating manual toil
- Large-Scale System Development: Experience in building and maintaining large-scale systems, demonstrating your ability to handle projects of significant complexity and scale.
- Passion for Healthcare Innovation: A deep-seated passion for leveraging technology to enhance healthcare and empower individuals in managing their health. Your commitment to making a difference in the healthcare sector is vital.
Nice-to-Have Qualifications:
- Security or compliance experience (SOC 2, ISO 27001, FedRAMP)
- Database operations at scale (PostgreSQL, MySQL, Redis, or MongoDB)
- Observability platform tuning (Grafana Loki, Elastic, Honeycomb)
- Relevant certifications (CKA/CKAD, AWS SA‑Pro, Terraform Associate)
To be a strong fit you also need:
Technical Excellence
- Deep systems thinking—understands how code, infrastructure, networking, and data layers interact.
- Writes clean, maintainable automation code (Python/Go/Bash) with tests and documentation.
- Treats infrastructure as software: uses design patterns, code reviews, and CI for IaC.
- Security‑first mindset—incorporates least‑privilege IAM, secret management, and shift‑left security scanning.
Operational Mindset
- Bias for reliability—designs for failure, embraces SLOs/error budgets, and practices chaos testing.
- Data‑driven troubleshooting—uses metrics, logs, and traces to form hypotheses and verify fixes.
- Calm under pressure—follows incident‑response playbooks, communicates clearly, and learns from post‑mortems.
Collaboration & Leadership
- Strong communicator—translates complex infra topics into clear language for engineers and executives.
- Mentors peers—shares best practices, conducts brown‑bag sessions, and raises the team’s DevOps maturity.
- Empathy for developers—builds self‑service tooling that removes friction from the dev workflow.
Growth & Innovation
- Continuous learner—tracks emerging cloud‑native tools, attends meetups, and experiments in lab environments.
- Pragmatic—balances new tech adoption with long‑term maintainability and business value.
- Proactive problem‑solver—identifies toil or performance bottlenecks before they become incidents.
Personal Qualities
- Ownership mentality—takes responsibility end‑to‑end, from design through production support.
- Resilient & adaptable—thrives in fast‑growing, ambiguous environments and adjusts priorities quickly.
- Customer‑centric—frames reliability work in terms of user impact and business outcomes.
Your dedication to these responsibilities will directly contribute to the success of our platform and the satisfaction of our users. We are looking for a proactive, skilled, and forward-thinking individual to join our team and help shape the future of our services.
We value our team at Function and offer a competitive salary and benefits package, flexible working hours, and a dynamic work environment where creativity and innovation are encouraged. If you are a highly motivated and experienced individual who is passionate about using technology to improve people’s lives, we would love to hear from you.
Join the Function Health team and become a part of our mission to revolutionize healthcare. Work with us to make a difference in the lives of thousands, ensuring a healthier future for all. Discover more about us and how we're changing the face of healthcare at Function Health.
First name *
Last name *
Email *
LinkedIn URL
Location
Resume *
Click to upload or drag and drop here
Were you referred for this position? If so, by whom? *
Are you authorized to work in the country where the position is located without requiring sponsorship for a work visa now or in the future? If you are currently located outside the U.S., please note that we will hire as a contractor.
Voluntary Self-Identification
To comply with government reporting requirements, we invite candidates to participate in the self-identification survey below. Your completion of this form is entirely optional, and your decision will neither influence the hiring process nor any subsequent stages. Any information you choose to share will be kept confidential and stored in a secure file. As outlined in our Equal Employment Opportunity policy, we uphold a commitment to non-discrimination based on any protected group status specified in applicable laws.
Gender
Race
Race and ethnicity descriptions
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
By applying you agree to Gem's terms and privacy policy.
Save your info to apply to other roles faster & help employers reach you.
Req ID: R138