<div><div> <h3><strong>About Us:</strong></h3> <div>Function was founded with a singular focus: empower you to live 100 healthy years. We’re doing that by using the best available technology to make sure people don't suffer or die a preventable death. Function has been recognized as one of <a href="https://www.fastcompany.com/91040051/function-health-most-innovative-companies-2024" target="_blank">Fast Company’s Most Innovative Companies of 2024</a>, and is venture-backed by <a href="https://a16z.com/announcement/investing-in-function-health/" target="_blank">Andreessen Horowitz (a16z)</a>. 130,000+ members have joined Function to take control of their health. We are growing our team and seeking out world-class talent that deeply believes in our mission to positively impact global health, has a relentless bias toward action and a growth mindset. Function fosters a collaborative and dynamic environment, where every day we are building the future.</div> <div><br></div> <h3> <strong>Role</strong>:</h3> <div>Function Health is looking for a Design Operations Program Manager to bring structure, clarity, and efficiency to our design org. In this role, you’ll drive operational excellence across complex initiatives, scale programs that enable great design work, and ensure seamless collaboration between design and cross-functional partners. You’ll be instrumental in building the systems, processes, and rituals that help our design team focus, move fast, and deliver high-impact experiences.</div> <div><br></div> <h3> <strong>Key Responsibilities</strong>:</h3> <ul> <li> <strong>Workload Management: T</strong>riage, prioritize, and balance workloads for incoming requests and feedback needing design support.</li> <li> <strong>Cross-Functional Initiative Leadership:</strong> Help organize and drive design and product team initiatives forward that have multiple stakeholders, competing deadlines, multiple dependencies, and many moving parts.</li> <li> <strong>Strategic Decision-Making:</strong> Prioritize, assess tradeoffs, propose clear solutions, and communicate strategically.</li> <li> <strong>Program Ownership:</strong> Identify, define, and manage multi-team strategic initiatives that drive efficiency and impact, often contributing best practices to the design discipline.</li> <li> <strong>Meeting Facilitation:</strong> Own and facilitate meetings to drive progress against design team goals and objectives, establish clear next steps and owners, and resolve blocks that impede progress.</li> <li> <strong>Risk Management:</strong> Proactively assess risk, raise flags, and resolve issues before they become problems for larger teams.</li> <li> <strong>Subject-Matter Expertise:</strong> Be sought out as the operations subject-matter expert for driving design operations best practices, mentoring, and sharing in-depth knowledge with team members.</li> <li> <strong>Persuasive Communication:</strong> Communicate persuasively to the right audience to get buy-in and feedback.</li> <li> <strong>Information Management:</strong> Proactively problem-solve and distribute information effectively.</li> <li> <strong>Impact Measurement:</strong> Define and measure the impact of programs and initiatives both qualitatively and quantitatively, continually refining and iterating to ensure usage and adoption.</li> <li> <strong>Program Scalability:</strong> Scale programs and initiatives when necessary and delegate effectively with clear expectations.</li> <li> <strong>Vendor &amp; Budget Oversight:</strong> Source and manage operational budgets, vendor relationships, and contracts.</li> </ul> <h3><br></h3> <h3> <strong>Qualifications/Skills</strong>:</h3> <ul> <li> <strong>Program &amp; Design Experience:</strong> 4+ years of experience in program or project management, including at least 1 year of experience supporting Design teams.</li> <li> <strong>Cross-functional design Collaboration:</strong> Experience working directly with product designers, user experience researchers, and content designers.</li> <li> <strong>Self-Directed Execution:</strong> Demonstrated ability to work independently while proactively seeking feedback and input where appropriate.</li> <li> <strong>Project &amp; Stakeholder Management:</strong> Proven track record of managing time-critical projects through to completion while balancing evolving priorities and a broad range of stakeholders.</li> <li> <strong>Vendor &amp; Contractor Oversight:</strong> Experience managing vendors and design contractors.</li> <li> <strong>Data-Informed Problem Solving:</strong> Experience using data to identify problems and effectively communicate solutions.</li> </ul> <h3><br></h3> <h3> <strong>To be a strong fit you also need</strong>:</h3> <ul> <li> <strong>Bias Toward Action:</strong> Demonstrated ability to take initiative, make decisions under uncertainty, and move projects forward even in the face of ambiguity. We value individuals who are self-starters and ready to act on opportunities and challenges alike.</li> <li> <strong>Entrepreneurial Spirit:</strong> Strong adaptability to changing business needs with a knack for building and optimizing processes. Your entrepreneurial mindset will be crucial in navigating the dynamic landscape of our industry, ensuring our platform remains competitive and responsive to user needs.</li> <li> <strong>Communication:</strong> Excellent communication skills, capable of explaining complex technical concepts to non-technical stakeholders. Effective communication is vital for cross-functional collaboration and ensuring alignment across our organization.</li> <li> <strong>Remote Work Adaptability:</strong> Comfort with remote work environments, demonstrating the ability to stay productive and connected with the team irrespective of physical location.</li> <li> <strong>Continuous Improvement:</strong> A willingness to question assumptions and a commitment to continuous improvement. Your openness to feedback and dedication to personal and professional growth will contribute significantly to our collective success.</li> </ul> <div><br></div> <div>Your dedication to these responsibilities will directly contribute to the success of our platform and the satisfaction of our users. We are looking for a proactive, skilled, and forward-thinking individual to join our team and help shape the future of our services.</div> <div><br></div> <h3><strong>Nice-to-Have Skills and Experiences:</strong></h3> <div>While the core competencies are essential, the following qualifications will distinguish exceptional candidates:</div> <ul> <li> <strong>Start-Up Experience:</strong> We highly value individuals with start-up experience, especially former founders or early engineering hires. This experience indicates a versatile skill set and an ability to thrive in fast-paced, evolving environments.</li> <li> <strong>Governance &amp; Process Alignment:</strong> Familiarity with governance frameworks that ensure process efficiency, effectiveness, and alignment with product development and user experience objectives.</li> <li> <strong>Familiarity with Health Technologies:</strong> Knowledge of or experience with popular health technologies, such as Oura, Whoop, Apple Watch, and CGMs (Continuous Glucose Monitors). An interest in or experience with health and wellness technologies suggests a passion for leveraging technology to improve personal and community health outcomes.</li> </ul> <h3><br></h3> <h3><strong>Why You'll Love Working With Us:</strong></h3> <ul> <li> <strong>Transition to Permanence:</strong> Embark on a promising path from contract to hire, leading to a salaried position complete with a comprehensive benefits package. After a successful probation period, enjoy 20-days of paid vacation annually, plus the flexibility to choose 13 holiday days — tailoring your time off to what matters most to you.</li> <li> <strong>Empowerment in Your Role:</strong> Revel in the autonomy to handpick projects that resonate with your passion and expertise. Thrive in a supportive atmosphere where your independence is cherished, free from the constraints of micromanagement.</li> <li> <strong>Collaborative and Innovative Culture:</strong> Become part of a vibrant community that not only values but thrives on collaboration and innovation. Here, swift execution and the celebration of fresh ideas are the bedrock of our success.</li> </ul> <div><br></div> <div>We value our team at Function and offer a competitive salary and benefits package, flexible working hours, and a dynamic work environment where creativity and innovation are encouraged. If you are a highly motivated and experienced individual who is passionate about using technology to improve people’s lives, we would love to hear from you.</div> <div><br></div> <div>Join the Function Health team and become a part of our mission to revolutionize healthcare. Work with us to make a difference in the lives of thousands, ensuring a healthier future for all. Discover more about us and how we're changing the face of healthcare at <a href="https://www.functionhealth.com/" target="_blank">Function Health</a>.</div> <div><br></div> </div></div>