Manager, PromoMats & MLR Operations
COMPASS Pathways
Operations
New York, USA
USD 120k-170k / year + Equity
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US. We focus on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions and who are not helped by current treatments.
We are pioneering a new paradigm for treating mental health conditions focused on rapid and durable responses through the development of our investigational COMP360 synthetic psilocybin treatment, potentially a first in class treatment. COMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area.
We are currently in phase 3 for TRD, have completed phase 2 studies for both post-traumatic stress disorder (PTSD) and anorexia nervosa and are planning a further late-stage study in PTSD. We envision a world where mental health means not just the absence of illness but the ability to thrive. - Compass Pathways.
Job overview:
The Manager, PromoMats & MLR Operations will play a critical role in supporting the development, review, approval, and distribution of compliant promotional and medical content across Compass Pathways’ commercial organization. This individual will lead the day-to-day management and optimization of the Veeva PromoMats platform and coordinate the end-to-end Medical, Legal, and Regulatory (MLR) review process to enable efficient, compliant content deployment.
This role will partner closely with Marketing, Medical Affairs, Regulatory, Legal, Commercial Operations, and external agency partners to help establish scalable content workflows and modular content creation capabilities that support launch readiness and future commercialization efforts. The ideal candidate combines strong operational execution, platform expertise, and cross-functional collaboration skills within a highly regulated pharmaceutical environment.
Location: Hybrid in our New York City office or remote on the East Coast in the United States.
Reports to: Director, Marketing Operations.
Roles and responsibilities
(Include but are not limited to):
- Lead the day-to-day administration, configuration, and optimization of the Veeva PromoMats platform to support compliant content management and approval workflows
- Build, route, manage, and publish promotional and medical content within PromoMats, ensuring adherence to internal processes and regulatory requirements
- Coordinate and manage the end-to-end MLR review process, including submission intake, review scheduling, comment consolidation, approvals, and archival documentation
- Serve as the primary operational liaison between Marketing, Medical, Legal, Regulatory, and agency partners throughout the content review lifecycle
- Partner with Marketing and Commercial teams to support the development of modular content strategies and scalable content creation processes
- Help establish and operationalize content creation platforms, workflows, and governance models that improve speed, consistency, and compliance
- Ensure approved materials are accurately tagged, version-controlled, and distributed according to established promotional review standards
- Support the development and maintenance of standard operating procedures (SOPs), job aids, and training materials related to PromoMats and MLR operations
- Monitor MLR timelines, review metrics, and process performance to identify opportunities for operational improvement and increased efficiency
- Collaborate with Commercial Operations, IT, and external vendors to support system integrations, enhancements, and ongoing platform maintenance
- Provide training and ongoing support to cross-functional stakeholders on PromoMats workflows, submission standards, and review processes
- Ensure all promotional review activities comply with FDA promotional guidelines, company policies, and applicable regulatory requirements
Candidate Profile:
- Bachelor’s degree in Marketing, Communications, Business, Life Sciences, or related field
- 5–7+ years of experience supporting MLR operations, promotional review, content operations, or commercial execution within the pharmaceutical or biotechnology industry
- Hands-on experience administering and managing Veeva PromoMats in a pharmaceutical environment strongly preferred
- Strong understanding of MLR review processes, pharmaceutical promotional regulations, and FDA compliance requirements
- Experience coordinating cross-functional content review workflows across Marketing, Medical, Legal, and Regulatory teams
- Familiarity with modular content strategies, digital asset management, and pharmaceutical content operations best practices
- Strong organizational and project management skills with the ability to manage multiple priorities and deadlines in a fast-paced environment
- Excellent communication and stakeholder management skills with the ability to collaborate effectively across commercial and compliance functions
- Experience supporting pharmaceutical product launches or pre-launch commercial environments preferred
- Detail-oriented with strong operational execution and continuous improvement mindset
【For NYC】Compensation Description (annually):
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
Base pay is one part of the Total Package that is provided to compensate and recognise employees for their work and any role at Compass, regardless of the location, is eligible for additional discretionary bonuses and equity.
Benefits & Compensation:
For an overview of our benefits package and compensation information, please visit "Working at Compass".
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
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