Disruptive
Care
Consumer
Connection &Director, Commercial IT Systems
COMPASS Pathways
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US. We focus on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions and who are not helped by current treatments.
We are pioneering a new paradigm for treating mental health conditions focused on rapid and durable responses through the development of our investigational COMP360 synthetic psilocybin treatment, potentially a first in class treatment. COMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area.
We are currently in phase 3 for TRD, have completed phase 2 studies for both post-traumatic stress disorder (PTSD) and anorexia nervosa and are planning a further late-stage study in PTSD. We envision a world where mental health means not just the absence of illness but the ability to thrive. - Compass Pathways.
Job overview:
The Director, Commercial IT Systems leads the strategy and deployment of technology solutions that power our commercial launch and field operations. This role is central to building a scalable, compliant, and insight-driven IT ecosystem, enabling effective HCP engagement, data-driven decision-making, and the seamless execution of our commercial strategy.
Location: Hybrid in our New York City office or remote on the east coast in the United States.
Reports to: VP, Information Technology.
Roles and responsibilities
(Include but are not limited to):
- Define and execute the Commercial IT roadmap aligned with launch milestones and business objectives
- Serve as the primary IT business partner to Sales, Marketing, and Market Access teams
- Work with the commercial team on the selection, implementation, and integration of commercial systems including CRM (e.g., Veeva, Salesforce), ERP, and data platforms. Lead the implementation and support of these systems
- Ensure interoperability across systems supporting HCP engagement, sample management, field force operations, and analytics
- Build and manage a high-performing Commercial IT team, including CRM admins, analysts, and support staff
- Manage vendor relationships, contracts, and performance for commercial technology platforms
- Ensure systems are implemented in compliance with GxP, DSCSA, GDPR, and other regulatory requirements
- Oversee validation and audit readiness for commercial systems
- Support mobile access, AI-powered coaching tools, and omnichannel engagement platforms for field reps
- Partner with Commercial Sales team to deliver tools that enhance rep productivity and HCP experience
- Enable commercial data integration and reporting to support forecasting, segmentation, and KPI tracking
- Collaborate with Commercial Operations team to enable actionable insights to commercial stakeholders
Candidate Profile:
- Bachelor’s degree in Information Technology, Computer Science, or related field
- 10+ years of IT experience, with at least 5 years in pharmaceutical commercial systems leadership
- Proven track record implementing CRM, ERP, and field enablement tools in a regulated environment
- Strong understanding of pharmaceutical commercial operations, launch readiness, and compliance frameworks
- Experience managing cross-functional teams and external vendors
- Excellent communication, project management, and stakeholder engagement skills
Preferred Experience:
- Experience supporting a first-time commercial launch in biotech or pharmaceuticals
- Familiarity with Veeva Commercial Cloud, Salesforce Health Cloud, NetSuite, SAP, Oracle or other relevant commercial platforms
- Knowledge of serialization systems (e.g., EPCIS), DSCSA compliance, and sales tools
【For NYC】Compensation Description (annually):
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
Base pay is one part of the Total Package that is provided to compensate and recognise employees for their work and any role at Compass, regardless of the location, is eligible for additional discretionary bonuses and equity.
Benefits & Compensation:
For an overview of our benefits package and compensation information, please visit "Working at Compass".
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.