Role introduction:

As a Senior Product Designer, you'll play a pivotal role across the entire product development lifecycle. From initial research and ideation to final delivery and continuous refinement, you will be a driving force behind our design vision, focused on designing and improving our therapist and patient experiences. Your contribution will encompass a rich blend of design-thinking methodology, a thoughtful human-centered design approach, and a wealth of UX design expertise.

Reports to: Senior Design Manager.

Location: Remote in the United States or hybrid in our NYC or San Francisco offices.

Role and responsibilities:

• Work across our range of products, from web-based applications to mobile apps
• Create wireframes, prototypes, and high-fidelity designs that effectively communicate product functionality and user interaction
• Contribute to the overall creative strategy and vision (both “what should we build” and “how it should look”)
• Collaborate closely with engineering and product teams to ensure that designs are technically feasible and aligned with product goals
• Work within a cross-functional team to validate both low and hi-fidelity prototypes using feedback from internal and external stakeholders
• Confidently communicate design concepts through a variety of mediums, including sketches, storyboards, high-fidelity mock-ups, prototypes, or animations
• Conduct user research and interviews, and share insights with various stakeholders and integrate into design decisions through insight decks, user journeys, personas, design principles and strategic roadmaps and product features
• Contribute to the development of design systems and maintain design libraries to ensure consistency across products
• Help defining the design team, processes, and operations you always wanted

Candidate profile:

• 4+ years of experience in product design/UX, (or equivalent experience)
• A versatile portfolio that showcases your problem-solving skills, that highlights strong experience designing across products, platforms and personas
• Experience in designing, building and shipping quality mobile and web platforms in the healthcare or mental health space, preferably with clinical operations and care innovation experiences
• Experience in interaction and visual design and prototyping
• A strong passion for enhancing processes and workflows continuously
• Proficiency with using Figma and Figjam as a primary design tools
• Experience running user interviews and testing various prototypes with users
• Strong analytical, project management, written and verbal communication skills
• Ability to operate independently and in cross-functional teams under uncertainty in an entrepreneurial and rapid growth-oriented environment
• Strong alignment with core company mission and values
• Experience working with design systems and are able to identify and extend shared patterns and behaviours
• Experience with Development handoff tool Zerohight highly preferable