Payments Paywall Product Manager
We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. Bumble is an equal opportunity employer and welcomes everyone to our team. If you need reasonable adjustments at any point in the application or interview process, please let us know.
In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Inclusion at Bumble Inc.
Bumble Inc. is an equal opportunity employer and we strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people with disabilities, and neurodivergent people to apply. We're happy to make any reasonable adjustments that will help you feel more confident throughout the process, please don't hesitate to let us know how we can help.
In your application, please feel free to note which pronouns you use (For example: she/her, he/him, they/them, etc).
About The Bumble Payments Team
Bumble’s Payments team is growing! The Bumble Payments team’s mission is to provide a world-class payments infrastructure and offer our customers the very best payment experience.
We partner closely with Product, Tech, Legal, Finance and our external payment partners to provide the global payments service that enables our customers and creators to pay and be paid respectively.
Payments are at the heart of our product, moving at a fast-pace, Bumble is looking for a person who can match the enthusiasm of the business to continuously iterate, optimise & solve issues for our users. This role is a great opportunity for an experienced ecommerce leader who is adept at understanding user payment triggers and has real passion for payments as a whole. The ideal candidate has great interpersonal skills and experience working with cross-functional teams and data & analytics tools.
Reporting to the Director of Payments, you will play a key role in devising and delivering our central payments strategy ensuring optimal payments experiences & payment success for our Customers. You will work closely with the wider Payments team to determine effective payments insights that help inform Business decisions and identify issues and opportunities.
As the Payments Paywall Product Manager, you will be primarily responsible - in partnership with our Payments Project Managers & Development Leads - for articulating and activating tech vision for our group Paywall platform. Turning strategy into actionable roadmaps, and prioritising and supporting the development process with the overall goal of producing simple, scalable & secure checkout experiences for our Customers.
Build and execute against payments journey/experience specific roadmaps, ensuring Bumble builds a solid paywall platform for the future while delivering meaningful impact to our users as quickly as possible.
Propose and deliver projects and initiatives to maximise conversion & payer satisfaction.
Maintain an up-to-date knowledge of industry trends and store regulatory changes to identify and validate future requirements and opportunities.
Independently manage internal stakeholder communication across the business.
Experience We Are Looking For
Operations domain expertise: 4+ years of experience delivering within large-scale payment/e-commerce operations with a focus on product/project management.
A product leader with experience in checkout/ e-commerce/ payments, at a B2C merchant.
Experienced in managing e-commerce payments with a focus on Customer experience.
Extensive knowledge of online payment flows, use cases, payment methods, app store policies & industry regulation.
A track record of interacting collaboratively with colleagues in tech and product domains.
Proven ability to think strategically and tactically execute.
Proven success as a user-focused Product Manager
Demonstrable analytical skills, having both individually & collaboratively made data-led decisions, navigating trade-offs in development where necessary.
A Degree in a quantitative field is a plus.
You are deeply passionate about Bumble’s mission and values.
You are a self-starter: you thrive on taking ownership of initiatives with limited oversight
You have excellent time management and you know how to manage multiple priorities, breaking large projects into manageable pieces.
You can lead, motivate and inspire colleagues to maximise individual contribution and drive high standards of performance.
You can communicate effectively with stakeholders, tech teams, suppliers through compelling data-backed narratives.
You have clear leadership skills with a passion for mentoring.
You have the ability to engage and communicate effectively at all levels.
You are able to thrive in a fast-paced environment and balance operational needs with strategic priorities.
You know how to get things done in a larger organisation where you are not always in direct control of all the resources to get the job done
You possess advanced data analysis and Excel skills, with a working knowledge of SQL.
You make data-driven decisions, you like to set measurable quantitative goals and achieve them.
You are technically-minded with strong problem-solving skills to deliver a solution-oriented approach
You are able to digest high-level technical documentation into clear development requirements.
You have a solid understanding of A/B testing.
Bumble Inc. is the parent company of Bumble, Badoo, Fruitz and Official. The Bumble platform enables people to build healthy and equitable relationships, through kind connections. Founded by CEO Whitney Wolfe Herd in 2014, Bumble was one of the first dating apps built with women at the center and connects people across dating (Bumble Date), friendship (Bumble BFF) and professional networking (Bumble Bizz). Badoo, which was founded in 2006, is one of the pioneers of web and mobile dating products. Fruitz, founded in 2017, encourages open and honest communication of dating intentions through playful fruit metaphors. Official is an app for couples that promotes open and honest communication between partners and was founded in 2020.