Disruptive
Care
Consumer
Connection &Clinic Care Coordinator
Amae Health
This job is no longer accepting applications
See open jobs at Amae Health.See open jobs similar to "Clinic Care Coordinator" Able Partners.New York, USA
Posted 6+ months ago
Clinic Care Coordinator
New York
New York Clinic
In office
Full-time
Amae Health is defining the standard of care for people with severe mental illness.
We’re on a mission to deliver radically different care for the 14 million Americans suffering with a severe mental illness (SMI). Amae Health is an integrated, outpatient care provider for patients with SMI, treating their psychiatric and physical conditions through in-person care delivery with wrap-around services. Our approach recognizes the unique needs of our patients, and provides personalized treatment across the physical, mental and social service resources required to holistically improve patients’ lives. We believe that only by treating the whole person can you obtain lasting health outcomes.
We will accept Medicaid and Medicare in addition to commercial/private insurances and our services are designed to complement the work already being done in the community. Our long-term, integrated services prioritize patient needs ensuring personalized, compassionate and high-quality care. We offer a holistic, one-stop-shop with wrap-around services that include: Psychiatrists, Clinic Director, Primary Care Providers, Therapists, Community Health Workers, and Dieticians in a warm and inviting clinic space.
We’re Hiring!
Amae Health is seeking a Clinical Care Coordinator to partner with us in caring for complex adult patients. This position will be full-time, in office.
About the Job
The Clinical Care Coordinator (CCC) plays an integral role in fostering a supportive and welcoming environment for our members. Acting as a coach and mentor, the CCC assists members with SMI in setting meaningful goals, developing life skills, and building a strong sense of community. This role involves managing administrative duties and coordinating and facilitating group activities.
● Front Desk & Member Support: Serve as the first point of contact for members, warmly greeting them upon arrival, orienting members, answering phones, addressing inquiries, and notifying staff of arrivals. Ensures all members feel welcome and provides support during challenging moments.
● Administrative Duties: Calls members who missed appointments, manages lab orders, tracks attendance, and assists with documentation and treatment plan updates. Works collaboratively with the clinical team to support scheduling and ensure seamless communication.
● Group Facilitation: Leads morning check-in groups, guiding members through journaling prompts and check-in exercises to start the day positively. Facilitates activity-based group sessions and engages members in meaningful discussions.
● Member Engagement & Intervention: Acts as a source of support for members throughout the day. Recognizes and responds to members’ emotional needs with empathy and composure, communicating with the broader team when a member may need additional support.
● Continuing Education: Participates in training sessions and other learning opportunities to improve skills and knowledge related to mental health treatment, ensuring the highest quality of care and support for members.
About You
● Enrolled or recently graduated in a degree program related to mental health (eg. pre-med, psychology, social work, nursing)
● Interest in working with individuals with Severe Mental Illness and a holistic understanding of health and wellness
● Strong interpersonal and organizational skills, with the ability to adapt to changing circumstances
● Comfortable working either one-on-one or in group settings, must possess excellent interpersonal skills
● Willingness to collaborate with others
● Some experience planning and designing events and activities
● Basic computer skills and familiarity with administrative tasks, scheduling, and tracking
● Ability to work effectively with a diverse range of members and co-workers
What We Provide
● Competitive compensation
● The resources and support to make a real, measurable difference in your patients' lives
● A best-in-class work environment with some of the leading mental health professionals in the field! Our program is led by UCLA professors & VA clinicians who have designed this program with the mission of helping individuals with these complex SMI conditions unlock lasting recovery.
● Unique team-based care model designed to encourage true clinical collaboration, in-person with physician grand rounds and daily care team huddles including psychiatrists, Clinic Director, PCP, Therapists, Dietician, Community Heath Workers etc.
● Medical, Dental & Vision Insurance, Disability and Commuter Benefits, Paid Parental Leave, Paid time off, 401(k)
More About Amae
'Amae', pronounced ‘Ah-mai’, is a Japanese concept meaning the need to be in good favor with, and the ability to depend on, the people around oneself. It reflects our core belief that a strong support system is essential to build people up, strengthen their will to carry on and even to thrive in life. This mentality applies across our whole company – from the patients we serve to the team we’re building.
We’re a Public Benefit Corporation (PBC) that provides outpatient psychiatric and primary care health services through value-based care arrangements. Our model’s success is predicated upon achieving outcomes for our patients, and ensuring lasting recovery.
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Req ID: R59
This job is no longer accepting applications
See open jobs at Amae Health.See open jobs similar to "Clinic Care Coordinator" Able Partners.